Claycomo, MO, US
Position Description:
Workers Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management. Plant-based position with hybrid work schedule to be considered.
Skills Required:
- Set up and enter new claims into a claim management system, ensuring claim coding is correct and files are properly documented.
- Perform critical claim technical tasks including plant investigations and 3-point contacts. Interview claimants, employers, medical professionals, legal counsel and witnesses and prepare thorough investigation summaries.
- Prepare files for outside counsel. Assist in management of all elements of claim files to reduce or maintain medical costs, lost time duration and litigation expenses.
- Participate in case management meetings and collaborate with medical, human resources and labor to facilitate a return-to-work plan for workers compensation and related absences.
- Supports other claim representatives with larger or more complex claims as necessary.
- Process medical and related expense payments
- Prefer Ability to interpret and analyze complex information.
- Excellent verbal, written and interpersonal communication skills. Work collaboratively and effectively in a team environment.
- Organize and prioritize workload and manage multiple priorities.
- Ability to work a flexible work schedule. Maintain professional client relationships
Experience Required:
1-3 years of related Workers Compensation experience
Education Required:
High school diploma or equivalent